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Corporate Network Security
Websense Solutions for Instant Messaging Security

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Instant messaging threatens corporate network security and can subject organizations to potential liability risks when employees share illegal or inappropriate content via the corporate network.
Instant messaging (IM) is an internet service that allows one user to communicate in realtime with other users using a common IM application. Some services, such as America Online (AOL), allow voice messaging and file sharing.
IM use may affect employee productivity and can result in a significant drain on IT resources when, in an attempt to control IM use, the IT staff struggles to identify which Instant Messaging applications are being used and by whom. When IM is used to send and receive files, not only can the resulting drain on bandwidth degrade network performance, but the attached files themselves may include MMC that can pose a potentially serious security threat.
Recently, IM users have also been the victims of several worms that exploit vulnerabilities within the IM products, or that use social engineering to lure users into running a malicious application or downloading one from a malicious website.

The Websense Corporate Network Security Solution:
Websense, Inc., the world's leading employee internet management company, provides web security and web filtering solutions to defend organizations and employees using the internet from new and emerging threats such as spyware and malicious mobile code (MMC), and provides a proactive critical component that complements traditional security solutions.

Websense enables organizations to detect and prevent problems caused by instant messaging (IM) and attachments delivered via IM .

    Detection
    Websense Reporting and Analysis Tools:
    Websense Enterprise® Real-Time Analyzer provides a real-time view of network activity on IM usage. Real-Time Analyzer helps identify the specific computers involved, and the overall impact of those IM applications.
    Websense Enterprise Explorer allows administrators to see details of network usage by IM signature, user name, user group, department, and destination IP or host name. Explorer for Client Policy Manager (CPM) enables administrators to see the details of IM usage by user name, user group, and department. Websense Enterprise Reporter can produce predefined and formatted reports for scheduled distribution to the Websense administrators via email.

    Prevention
    Websense Web Security Suite
    allows companies to set appropriate IM usage policies for any combination of users, groups of users, workstations, or networks. Employee use of specific IM networks can also be permitted or denied. The Websense Master Database allows customers to update protocol signatures dynamically with new versions of IM clients and IM protocols.
    Several IM clients tunnel over port 80 and use agent masking to gain unfiltered access. To address this, Websense captures packets and dynamically updates signatures accordingly.
    Manage IM Attachments - Websense Web Security Suite includes features to allow organizations to permit IM use, but prohibit the use of file transfers using IM. This enables organizations to gain the business-related benefits of IM without the security risks of IM file attachments.
    Websense Web Security Suite – Lockdown Edition provides all of the protection of the Websense Web Security Suite along with additional protection at the desktop. Lockdown Edition blocks the launch of unauthorized IM applications on all desktops, even on laptops when they are not connected to the network. As IM companies add new versions of the clients, the Websense Master Database is updated and customers get the application signatures automatically.
    Websense Enterprise allows companies to set appropriate IM usage policies for any combination of users, groups of users, workstations, or networks. Employee use of specific IM networks can also be permitted or denied. The Websense Master Database allows customers to update protocol signatures dynamically with new versions of IM clients and IM protocols. Several IM clients tunnel over port 80 and use agent masking to gain unfiltered access. To address this, Websense captures packets and dynamically updates signatures
    accordingly. Websense Enterprise blocks access to unauthorized IM websites and manages which IM clients can be downloaded.
    IM Attachment Manager allows companies to permit IM use, but prohibit the use of file transfers using IM. IM Attachment Manager enables organizations to gain the business-related benefits of IM without the security risks of IM file attachments.
    Client Policy Manager blocks the launch of unauthorized IM applications on all desktops, even on laptops when they are not connected to the network. As IM companies add new versions of the clients, the Websense Master Database is updated and customers get the application signatures automatically.

 

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